Legal
Privacy Policy
Last updated:
Mobile Wheel Hub ('we', 'us', 'our') is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Who we are
Mobile Wheel Hub is a mobile alloy wheel refurbishment business operating across Birmingham and the West Midlands. You can contact us at [email protected] or by phone on 07519 630728.
What data we collect
When you submit an enquiry or support request via our website, we collect your name, email address, phone number, postcode, and any details you include in your message. We do not collect payment card data through this website.
How we use your data
We use your information solely to respond to your enquiry, provide a quote, arrange a booking, or handle a support request. We do not sell, rent, or share your data with third parties for marketing purposes.
Legal basis for processing
We process your data on the basis of legitimate interests (responding to your enquiry) and, where a booking is made, to perform a contract with you. You may withdraw consent at any time by contacting us.
How long we keep your data
Enquiry and booking records are retained for up to 2 years to allow us to handle any warranty claims or disputes, after which they are securely deleted.
Cookies
Our website uses a cookie consent banner. We only set analytics or tracking cookies if you give your consent. Essential cookies required for the site to function are always active.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data; to restrict or object to processing; and to data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.